At Reshanthi Vithanage Institute, we strive to provide high-quality English courses to our students. We understand that occasionally circumstances may arise that require a refund of payment. Please review our refund policy below:
Due to the nature of our online payment system and the digital delivery of course materials, we do not offer an automated refund process through our website.
If you believe you are eligible for a refund, please contact us directly. Refund requests must be made by calling our customer service team at 077-3046751.
Refunds will be considered on a case-by-case basis. Eligibility for a refund will depend on the circumstances of the request.
Refunds may be considered under the following circumstances:
Once a refund request is received and approved, refunds will be processed in a timely manner. The method of refund will depend on the original payment method used. Please note that it may take several business days for the refunded amount to reflect in your account.
Please note that certain items may not be eligible for refunds, including but not limited to: Administrative fees, Course materials that have been accessed or downloaded, Any services or products not directly related to the course tuition.
If you have any questions or concerns regarding our refund policy, please feel free to contact us at reshanthihv@gmail.com or by calling 077-3046751.
Please remember that our primary goal is to ensure your satisfaction and success in our English courses. We appreciate your understanding of our refund policy and are committed to providing assistance and support whenever needed. Thank you for choosing Reshanthi Vithanage Institute for your English learning journey.